TikTok - Videos, Shop & LIVE Not Working? Fixes (2026)
Common TikTok - Videos, Shop & LIVE problems and how to fix them — updated 2026-07-04.
TikTok - Videos, Shop & LIVE not working or crashing
If TikTok is crashing, try updating the app and your iOS to the latest version. Restart your device or reinstall the app if problems persist. Ensure you have sufficient storage and the necessary permissions enabled.
Difficulty finding specific content or creators
If you're having trouble finding content, try using specific keywords in the search bar. You can also explore hashtags and trending topics to discover new videos and creators.
How to delete or reset data/account if applicable
To delete your account, go to Settings, select Manage Account, and follow the prompts to delete your account. You can also reset your preferences by adjusting the settings under Privacy and Safety.